Welcome to Hotel Brown Palace

Terms & Conditions

RESERVATION GUDELINES

  • Check-in time is 12 noon and check-out time is 11 am. Early check-in and late check-out will be subject to a one-night surcharge based on room availability.
  • As per J&K government guidelines, all guests are required to present an original valid photo ID upon check-in (except Pan Card and Driver’s License). For foreign nationals, a valid passport and visa are required.

CANCELLATION POLICY

  • If the reservation is canceled at least 10 days prior to the scheduled arrival date, no cancellation fees will be charged and the advance amount will be refunded in full.
  • If the cancellation request is received between 10 to 7 days before the scheduled arrival date, cancellation fees equal to the cost of 1 night’s stay will be charged.
  • If  the cancellation request/notification is received less than 7 days before the arrival check-in date, 100%  cost of the entire stay will be charged
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